Shipping, Payment, Terms of Use and Privacy Policy
Quality and Customer Service
All of my abstract paintings are created using high-quality canvases and paints. We sell wall art to homeowners and businesses alike.
All of my paintings are ready to hang and provide exceptional wall decor. Hanging hardware is supplied with some paintings – as some customers prefer to hang either length or width way (we allow you to make that decision).
Privacy Policy
I use the information you provide when placing an order only to ship the paintings and to confirm delivery. I do not share this information with outside parties.
Data Security
All the orders placed in the site are processed via PayPal. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient does not receive sensitive financial information like your credit card or bank account number. Twisted Mind Art Studio only receives your shipping address
Checkout and Payment
Please Note: All Prices are in Canadian Dollars not including Tax, shipping and handling.
Checkout and payment processing is done through PayPal. Even if you do not have a PayPal account, you will be able to use your credit card. Your financial information is not passed through to me, and Upon payment, I will receive an instant notification from PayPal with your payment details approved and shipping address.
PayPal is always free to use for buyers and it is faster than sending money orders or cashier check in the mail, if you wish to do so, Money orders and Cashier’s checks should be made payable to Twisted Mind Art Studio
Shipping and Handling of our Original Paintings
Art work is professionally packaged with bubble wrap and polyfoam sheets if and where necessary. These original paintings are packaged and shipped with care, and tagged with ‘FRAGILE’ stickers. Tracking # will be sent to Customer to follow and track.
Estimated shipping times
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Please allow up 1- 3 weeks delivery, depending on destination.
Do You Ship Internationally?
Yes, please contact us for a shipping quote, as prices will vary depending on destination. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Returns
Hand-made paintings are subject to exchange only, Contact me within: 14 days of delivery, Ship items back within: 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
What Payment Methods Are Accepted?
We process all orders through Paypal. (please view “Checkout and Payment” section)
How do I place an Order?
Simple, choose your paintings and add to cart. Please use checkout to complete your order.
Do I need an account to place an order?
No
Who should I contact if I have any queries?
You can contact me directly at twistedmindartstudio@yahoo.com or by calling (587)930-5378
How Do I Track My Order?
I will provide you with a tracking number upon shipment.
Terms of Use
You are not permitted to:
- Reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, product listing, product description.
- Use a robot, spider or data mining or extraction tool or process to monitor, extract or copy website content.
- Engage in any activity that interferes with the website or another user’s ability to use the website.
- Modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the website and the services offered on the website.